Apr 7, 2009
{ Happy Spring Break }
-ExcellentThere are 28 people milling around the Information desk right now. Most of them are just waiting for their computer time. The average wait for a computer at this moment is 90 minutes. Rather than sit at a table and read the newspaper, or leave the library to get a cup of coffee while they wait, they have decided that it is more profitable to stand around my desk and glare at me. Because “it is obviously that library’s bitch’s fault that they have to WAIT.”
True: it is spring break this week and the three surrounding school systems are all on break at the same time. True: the library is seen as a free babysitting service by too many parents.
“But obviously that library bitch is just being smug because she won’t let me on THAT computer, where nobody is sitting yet.”
And then there is the guy who needs to do his unemployment online, but has never used a mouse before.
And then there is the couple who are going to do their taxes on the library computer but didn’t bother to bring their social security numbers with them and want me to look them up on the Internet.
And then there are the six or so people standing in line at the Information desk with real questions (mostly along the lines of “do you have this DVD?”, but real questions nonetheless) who may never get to ask me their questions because I am busy fighting with irate customers about the 90 minute wait for the computers, who think that they are special and that their work is more important than whatever the kids are doing who are using the computers NOW.
Don’t go to the library this week. Just don’t. You won’t get any help, and I’m in a bad mood.
Labels: computers, excellent help bitch, internet, spring break, taxes
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Apr 3, 2009
{ Blockbuster We Are Not }
~ Little Girl
So this woman comes up with her two (loud) children and a stack of 20 some DVDs.
"Here", she hands me a credit card.
"May I help you with something?"
"I want to rent these"
"Do you have a library card?"
"Why would I need one of those, at Blockbuster they just take the credit".
"Well since this is the library, to check out the DVDs we require a library card or an ID. If you don't have a card you can sign up for one. It's free."
"Okay, how much is it going to cost me?"
"It's free, do you have any ID on you"
"No, I don't carry any, it could get stolen."
"Okay, well unfortunately since I'm unable to look you up in our system without any ID, you're not able to take any of those DVDs with you."
"Well screw this shit, I'll just go back to Blockbuster."
She leaves now, crying children in tow. I wonder if she realizes that Blockbuster will probably ask her for ID too.
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